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For letting agents and property managers in Ireland and the UK

Every repair, from the tenant's message to the closed job.

Esira gets your contractor's quote, books the visit and chases until it's fixed. Over your limit, it asks you first.

Watch a repair run · 2 min

Cases

  • Kitchen tap leak at 12 Oak St

    Reported by the tenant. Reading the request.

    New

  • No hot water at Flat 2, 4 Elm Court

    Warmway Heating booked for Thursday 9 to 11.

    Booked

  • Mould in the bathroom at 28 Maple Drive

    Asked Drainfix for a quote; chasing Tuesday if quiet.

    Waiting

  • Broken window latch at 9 Rowan Street

    Fixed Monday. Tenant confirmed; €95.

    Finished

A simulated agency. A real Esira run, replayed from its recorded events.

One dripping tap, two ways.

Today, from the shared inbox

  • Read the email, look up the sheet
  • Ring two plumbers
  • Chase the quiet one
  • Ask the landlord about €427
  • Book it, tell everyone, update the sheet

A dozen messages across three days.

With Esira

  • Esira asks ABC Plumbing for a quote
  • Chases when nothing comes back
  • Asks you about €427
  • Books Wednesday 8 to 10 and tells Sam

You answer one question.

Not another chatbot. Not another workflow builder.

Esira works a case until it's done, and asks you only when it has to.

How a repair runs

  1. The tenant reports it

    Through your web link, by email, or you log a call.

    Sam Ng, tenant · 09:00

    Hi, the kitchen tap here at 12 Oak St has been dripping non-stop since last night and it's getting worse. Any chance someone could look at it? I'm home most mornings. Thanks, Sam

  2. Esira asks your contractor for a quote

    The first plumber on your list for that area, with the access notes.

    Esira to ABC Plumbing · 09:01

    Morning, we have a dripping kitchen mixer tap at 12 Oak St, Dublin 4. Could you quote for repair or replacement, and give me your earliest morning slot? Tenant is home mornings; key safe by the side door.

  3. It waits, and chases if nobody replies

    Hours or days. The case keeps hold of itself.

    3h waiting · chase set for Tuesday 09:02

  4. Under your limit it books. Over it, it asks you.

    One question, with the quote and the difference.

    ABC Plumbing · 12:00

    Had a look at the photos. Tap body is corroded, so it needs a full replacement rather than a washer. EUR 427 including parts and labour. We can do Wednesday 23rd, 8 to 10am.

    Needs you: €427 is over the €300 limit.

    Pete, the landlord, approved · 13:10

  5. It confirms the fix with the tenant and closes the job

    Cost, contractor and every message on the record.

    Esira to Sam Ng · 13:10

    Booked. ABC Plumbing will come Wednesday 23rd between 8 and 10am to replace the tap. If you're out, they'll use the key safe by the side door.

    Sam Ng, tenant · Wednesday 10:58

    Yes, all sorted. Thanks for the quick turnaround!

Your limits. Your contractors. Your name.

  • You set the limit per job, and per landlord
  • Only contractors on your list
  • Every message goes out in your agency's name
  • Take any case back at any time

Approve ABC Plumbing's quote?

quoted
€427
your limit
€300
over
+€127

If you approve, Esira books ABC Plumbing for Wednesday 8 to 10.

From the simulated run

Repairs take days. Esira keeps hold of every one.

Kitchen tap leak at 12 Oak St

Opened Monday 09:00 · closed Wednesday 11:00 · two waits, one decision by a person

Finished

  1. Monday

    • Reported09:00
    • Quote requested09:01then 3h wait
    • Quote received12:00
    • Asked Pete, the landlord12:00
    • Approved13:10then 45h wait

  2. Tuesday

    waiting all day

  3. Wednesday

    • Job done10:40
    • Tenant confirmed10:58
    • Closed11:00
Esira working waiting reply from outside a person decides closed

What Esira handles

  • Gas
  • Heating
  • Air conditioning
  • Plumbing
  • Electrical
  • Appliances
  • Drains
  • Locksmith
  • Glazing
  • Roofing
  • Pest control
  • Damp and mould

What always comes to you

  • Any spend over your limit
  • A trade with nobody on your list
  • A contractor who stays quiet after the chase
  • Anything Esira isn't sure about

What it costs

Free for your first 30 days. Then a monthly base and a fee per repair Esira finished without you. Nothing for a case that stopped and waited for you.

See Esira run a repair

Watch the leaking tap at 12 Oak Street from the tenant's message to the closed job. Three days, replayed in two minutes.

Watch a repair run